ph22com Privacy Policy

ph22com operates the online gaming platform accessible at ph22com.vip and acts as the data controller in respect of the personal data of registered players and visitors to the platform. As data controller, ph22com determines the purposes and means of processing your personal data in accordance with applicable Philippine data protection legislation.

If you have any questions about how ph22com handles your personal data, or if you wish to exercise any of your data subject rights, you may contact our Data Protection team at support@ph22com.vip.

ph22com collects the following categories of personal data from players and platform visitors:

ph22com does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required for responsible gaming assessments or as mandated by applicable law.

ph22com collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access and use the ph22com platform, including through cookies, log files, and session tracking technologies.
• Third-party sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance service providers; payment transaction data from payment processors including GCash, PayMaya, and banking partners.

ph22com uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your ph22com account, including processing your registration, verifying your identity, and managing your account settings.
• Transaction processing: To process deposits, withdrawals, and wagers, and to maintain accurate records of your financial activity on the platform.
• Legal and regulatory compliance: To comply with applicable Philippine laws and regulations, including KYC requirements, AML obligations, and age verification requirements. ph22com is required by law to verify that all players are at least 21 years of age.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other illegal conduct on the platform.
• Responsible gaming: To monitor gaming activity for signs of problem gambling behavior and to administer responsible gaming tools including deposit limits, session limits, and self-exclusion.
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Platform improvement: To analyze usage patterns, identify technical issues, and improve the performance and features of the ph22com platform.
• Marketing communications: To send you promotional offers, bonuses, and platform updates, where you have provided your consent to receive such communications.

ph22com processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you, including operating your account, processing transactions, and providing gaming services.
• Legal obligation: Processing required to comply with applicable Philippine laws, including KYC/AML regulations, age verification requirements, and regulatory reporting obligations.
• Legitimate interests: Processing necessary for ph22com's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your data protection rights.
• Consent: Processing based on your explicit consent, including the sending of marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6.1 ph22com does not sell your personal data to third parties. ph22com may share your personal data with the following categories of third parties only to the extent necessary for the stated purpose:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, and other payment service providers, for the purpose of processing deposits and withdrawals.
• KYC and identity verification providers: Third-party services used to verify your identity and age in compliance with regulatory requirements.
• AML and fraud screening providers: Services used to screen transactions and player activity for money laundering, fraud, and other prohibited conduct.
• IT and platform service providers: Cloud hosting, data storage, and technical infrastructure providers who process data on ph22com's behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Where ph22com is required by applicable Philippine law or a valid legal order to disclose your personal data to a government authority, regulator, or law enforcement agency.
• Professional advisers: Legal, accounting, and compliance advisers, subject to professional confidentiality obligations.

6.2 All third parties with whom ph22com shares personal data are required to process that data in accordance with applicable data protection laws and ph22com's data processing requirements. ph22com does not permit third-party service providers to use your personal data for their own purposes.

7.1 ph22com retains your personal data for as long as your account remains active and for such additional periods as are required by applicable Philippine law or necessary for the purposes described in this Privacy Policy.

7.2 The following retention periods apply as a general guide:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by applicable financial regulations.
• KYC documents: Retained for the period required by applicable Philippine AML and KYC regulations, typically five (5) years from the end of the business relationship.
• Customer support communications: Retained for up to three (3) years from the date of the communication, or longer where relevant to an ongoing dispute or legal proceeding.
• Marketing consent records: Retained for the duration of your consent and for a reasonable period thereafter as evidence of consent.

7.3 When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, ph22com will securely delete or anonymize that data.

8.1 ph22com implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the ph22com platform.
• Encryption of sensitive data at rest, including financial data and KYC documents.
• Access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security assessments and penetration testing of the ph22com platform.
• Two-factor authentication (2FA) available for player accounts to prevent unauthorized access.
• Continuous monitoring of platform activity for suspicious behavior and potential security incidents.

8.2 While ph22com takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for keeping your ph22com login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.

8.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ph22com will notify affected players and relevant authorities in accordance with applicable data protection law.

9.1 ph22com uses cookies and similar tracking technologies on the ph22com platform to enhance your user experience, maintain your session, and collect usage analytics. The following types of cookies are used:

• Essential cookies: Required for the platform to function correctly, including session management and security cookies. These cannot be disabled.
• Analytics cookies: Used to collect anonymized data about how players use the ph22com platform, helping us identify areas for improvement. These are only set with your consent.
• Preference cookies: Used to remember your platform settings and preferences, such as language and display options.

9.2 You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the ph22com platform. ph22com does not use third-party advertising cookies or cross-site tracking technologies.

10.1 As a ph22com player, you have the following rights in respect of your personal data, subject to applicable legal limitations:

• Right of access: You may request a copy of the personal data ph22com holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: You may request that ph22com restrict the processing of your personal data in certain circumstances.
• Right to data portability: You may request a copy of your personal data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You may object to processing based on legitimate interests, including direct marketing.

10.2 To exercise any of these rights, please contact ph22com's support team at support@ph22com.vip. ph22com will respond to all data rights requests within thirty (30) days. ph22com may require you to verify your identity before processing a data rights request.

11.1 The ph22com platform is strictly intended for adults aged 21 years and above. ph22com does not knowingly collect personal data from individuals under the age of 21. If ph22com becomes aware that personal data has been collected from a person under 21, that data will be deleted and the associated account will be permanently closed.

11.2 If you believe that a minor has registered an account on the ph22com platform, please contact our support team immediately at support@ph22com.vip so that we can take appropriate action.

12.1 ph22com reserves the right to update or amend this Privacy Policy at any time. Where changes are material, ph22com will notify registered players via email or a prominent notice on the platform prior to the changes taking effect.

12.2 Your continued use of the ph22com platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. The most current version of this Privacy Policy will always be available at ph22com.vip/privacy-policy.

12.3 This Privacy Policy was last updated in 2026 and supersedes all previous versions.

13.1 If you have any questions, concerns, or complaints regarding this Privacy Policy or ph22com's data processing practices, please contact our team:

• Email: support@ph22com.vip
• Live Chat: Available 24/7 via the ph22com platform
• Support Hours: 8:00 AM – 12:00 MN PHT

13.2 ph22com is committed to resolving all privacy-related concerns promptly and transparently. We will acknowledge your inquiry within two (2) business days and provide a substantive response within thirty (30) days.